Privacy Policy

Who we are

This website is run by HAK Arabia for Engineering Consulting LLC (HAK Engineering), King Abdulaziz Branch Rd, Ash Shati, Jeddah 23613, Saudi Arabia.

What we collect

• Details you give us through the project inquiry form: your name, mobile number, inquiry type and project details, and any optional details such as your email, organisation, project location, sector and budget.
• Basic usage and device information collected automatically when you use the website, such as pages viewed, browser and device type, and approximate location.

How we use it

We use your form details to answer your inquiry and follow it up with you, and we keep them in our customer relationship system. By sending the form, you agree to this use. We use usage information to understand how the website is used and to improve and protect it.

Who we share it with

We do not sell your data. We share it only with trusted service providers that host and secure the website, protect the form from spam, provide analytics and run our customer relationship system.

Cookies

We use cookies and similar technologies for analytics and to keep the website secure. Embedded content such as maps may also set its own cookies. You can block or delete cookies through your browser settings.

How long we keep it

We keep inquiry details for as long as needed to respond to your inquiry and manage any resulting business relationship, and as required by applicable law. We then delete or anonymise them.

Where it is processed

Some of our service providers process or store data outside Saudi Arabia, so your data may be transferred outside the Kingdom.

Your rights

The Saudi Personal Data Protection Law gives you rights over your personal data, including:

• Access: to ask what personal data we hold about you and to get a copy.
• Correction: to ask us to correct data that is wrong or incomplete.
• Deletion: to ask us to delete your data when it is no longer needed.
• Withdrawing consent: to withdraw consent you gave, at any time.

Security

We use encrypted connections and protect the form against automated submissions. No method of sending or storing data is completely secure.

Changes to this policy

When we change this policy, we publish the new version on this page and update the date at the top.

How to contact us

For privacy questions or to use your rights, email [email protected] or call 9200 18936.